Contact Us
If you have any questions about our payment services or wish to request a meeting, contact us via the form below. We’re here to help!
Pay your international invoices 3x faster
Make same-day payments to your staff and partners in 180+ countries in their chosen currency.
Monday to Friday: 9 AM to 5 PM CEST
How can I contact Payset's support team?
You can reach Payset’s support team through the following methods:
- Submit a support ticket: Use the Contact form to open a ticket. We’ll get back to you as soon as possible.
- Live chat: Access live chat directly from your Payset account dashboard. Click the chat icon in the bottom right corner to start a conversation.
- Schedule a call: If you’re a registered user, you can schedule a call with a support agent via your account dashboard. Navigate to the “Help” section and select “Schedule a Call.”
What are Payset's business hours?
Payset’s support team is available during the following hours:
Monday to Friday: 9 AM to 5 PM CEST
Please note that response times may vary depending on the volume of inquiries.
How can I contact Payset's sales team?
To get in touch with Payset’s sales team for pricing inquiries, affiliate opportunities, or to request a demo:
- Submit a request: Use the Contact form to submit a request.
- Via the Help page: If you are a Payset client, log into your account and navigate to to the Help page to find contact options.
- Live chat: from our website or your account dashboard click the chat icon on the bottom right of the screen.
What should I do if I suspect fraud or unauthorized access to my account?
If you suspect any unauthorized access or fraudulent activity:
- Contact Payset immediately: Email antifraud@payset.io or use the help page in your account dashboard.
- Change your password: Immediately update your account password to secure your account.
How can I access Payset's Help Center?
For detailed answers to commonly asked questions and to submit support requests:
Help Center: Visit the Payset Help Center for comprehensive support articles.
Submit a request: Use the Submit a request form to contact Payset support directly.